Civility at Work

taught by Lew Bayer
  • 5 Videos

Course Curriculum

Civility at Work Chapter 01
00:20
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Civility at Work Chapter 02
00:20
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Civility at Work Chapter 03
00:20
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Civility at Work Chapter 04
00:20
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Civility at Work Chapter 05
00:20
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Course description

Imagine having the ability to hold the attention of others. Imagine sending a message of confidence and credibility without saying a word. And, imagine saving time by sending clear, concise electronic and written communication. All this is possible by practicing some simple communication techniques.

In this course you will learn:

  • An overview of communication
  • What etiquette and civility have to do with communication
  • How your communication skills rate
  • Components of respectful communication
  • The 4 E’s Rule
  • Communicating respect at work 
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    Instructor

    Lew Bayer
    Lew Bayer
    Master Certified Civility Trainer- CEO Civility Experts Inc.

    A commitment to choosing civility and striving daily to practice what she preaches has made Lew Bayer an internationally recognized leader in her industry. For the past 19 years, Lew has lead the team at Civility Experts Worldwid, Inc. now 87 affiliates strong with representation in 25 countries- and earned recognition as the leading expert on civility in the workplace.

    Lew is a recipient of the Manitoba Woman Entrepreneur of the Year Award for International Business, a nominee for the RBC Canadian Women Entrepreneur of the Year and the first Canadian to be awarded the prestigious AICI International Civility Star Award.

    Lew is a 12-time published author and national columnist who is frequently called upon for expert advice. She has worked with organizations large and small all over the world.

    Lew takes the view that “civility is its own reward”. She encourages her team and clients to focus on the social capital outputs, trust, and other intangible benefits that building social intelligence and culturally-competent communication consistently deliver. Lew is a graduate of McGill University, a member of the training team at Manitoba Tourism Education Council, Distance Faculty at Georgetown University, past facilitator for Train Canada Corporation, and long-term faculty with the Canadian Management Center in Toronto, Canada. Additional credentials included Certified Culture Coach®, Master Certified Civility Trainer, Language Benchmarks Assessor, High Style® Image Coach, Essential Skills Practitioner, one of only 8 Master Certified Civility trainers in the world.

    Lew is also founder and Executive Director of the Canadian Center for Cultural Competence, Chair of the Every Girl Can Canada Initiative, CEO of In Good Company Etiquette Academy Franchise Group, Owner of Propriety Publishing, and Founder of the Macaroni and Please Manners at School program. Lew volunteers as Executive Director of The Civility Center, mentor for The Etiquette House, and President of the International Civility Trainers’ Consortium.