Civility and Communication
This is a toolkit of sources, supports and resources for civility trainers, ICTC members, Civility Center members and Civility Experts affiliates.
- TO BE, RATHER THAN TO SEEM -
As organizations, corporations, communities and even countries are beginning to understand how critical the need is for civility, there is a growing demand for trainers and teachers in the field. As such, there is an increasing need to set international standards for best practices, for civility-related terms to be defined, and for practitioners to work together to establish clarity and credibility related to civility training credentials. ICTC's mandate to bring together practicing civility experts from all over the world to collaborate, exchange ideas, consult, and coach each other towards building a comprehensive resource of current, relevant, and culturally-correct civility training tools and curriculum that is applicable world-wide.
This is a toolkit of sources, supports and resources for civility trainers, ICTC members, Civility Center members and Civility Experts affiliates.
How to access your resources
8.0 CEW 04 -Impression Assessment - Tainer - Copy - Copy - Copy - Copy
10.0 CEW 04 -Remembering Names - worksheets - Copy - Copy - Copy
3.0 CEW 03_WORKPLACE COMMUNICATION QUIZ - Worksheet
1.0 CEW 03_Rate Your Communication Skills - Trainer
16.0 CEW 13 - PERSONAL STANDARD- Trainer - JW - Copy
23.0 CEW 18 -Handling Conflict with Confidence-Trainer - Copy
2.0 CEW 03_AVOID CONVERSATION CATASTROPHES- Trainer
15.0 CEW 13 - Communication Scenarios_What would you say or do now- Trainer - Copy - Copy - Copy - Copy - Copy - Copy - Copy - Copy
16.0 CEW 13 - PERSONAL STANDARD- worksheets - Copy - Copy
24.0 CEW 18 -Negotiating Tips- Trainer - Copy
26.0 CEW 18 -Personal Competency Assessment Negotiating Skills -worksheets - Copy
15.0 CEW 13 - Communication Scenarios_What would you say or do now- worksheets - Copy - Copy
12.0 CEW 13 - Communication Skills Assessment- worksheets - Copy - Copy - Copy
23.0 CEW 18 -Handling Conflict with Confidence-worksheets - Copy
29.0 CEW 19 - What is Professionalism_- worksheets - Copy
39.0 CEW 19 -Dealing with Change and Tricky Communicators- worksheets - Copy
42.0 CEW 19 -Things we say that drive other people crazy activity - Trainer - Copy
33.0 CEW 19 - Projecting A Positive Attitude-trainer - Copy
31.0 CEW 19 - Professionalism Scenarios_- worksheets - Copy
38.0 CEW 19 -Top 10 Behaviours to Avoid- worksheets - Copy
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