Online Civility at Work Certification Train-the-Trainer Course

The only certification program for civility trainers accepted worldwide and validated by the International Civility Trainers' Consortium. | taught by Lew Bayer
Watch Intro Video
  • 41 Videos
  • 1 Survey
  • 11 Multimedia
  • 2 Texts
  • 46 PDFs
  • 8 Presentations
  • 75.0 hrs

Course Curriculum

MODULE 1: CW1C- Reference and Research on Civility
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MODULE 1: CW1E- Introduction to the Training Material
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MODULE 2: CW2C- Identifying Your Audience
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MODULE 2: CWED- Setting Civility Training Goals
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MODULE 2: CW2F- Multiple Intelligence Survey
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MODULE 2: CW2F - The Kilman Conflict Inventory Tool
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MODULE 2: CW2G- Personal Management Basics
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MODULE 2: CW2H- Defining Civility
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Practice Exam for ICTC Certification
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Become a Certified Civility at Work Trainer (CCT) - Enroll today!

3 x $495.00
The Business of Civility
MannersTV Bundle

Course description

The online Certified Civility Trainer course is owned by Civility Experts Inc. and is currently the only internationally validated credential for civility training. The online component of the course requires an estimated 75 hours to complete. After completing the course, you are eligible to take an online exam (information provided at the end of the course) and if you pass with 85% or higher, you will receive a Certificate of Completion for 75 hours credit and an Certified Civility Trainer certificate. Achieving this certificate is one component required to complete Master Certified Civility Trainer status and your 75 hours of online work (includes some extra reading and homework) will be applied to the 200hour training requirements for Master Certification. A video about this Master Certification is included at the end of this online course.

The Online Certified Civility Trainer covers the following:

- General information about the business of civility

- Defining civility

- Discussion about why civility matters

- Civility in the news

- How to assess civility training needs

- Assessing your own training skills

- Adult learning principles

- How to make money teaching civility

- How to be a successful civility trainer

- Content review of core civility lessons (5) provided with your registration in this course.

- And much more.

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Lew Bayer
Lew Bayer
Master Certified Civility Trainer- CEO Civility Experts Inc.

A commitment to choosing civility and striving daily to practice what she preaches has made Lew Bayer an internationally recognized leader in her industry. For the past 19 years, Lew has lead the team at Civility Experts Worldwid, Inc. now 87 affiliates strong with representation in 25 countries- and earned recognition as the leading expert on civility in the workplace.

Lew is a recipient of the Manitoba Woman Entrepreneur of the Year Award for International Business, a nominee for the RBC Canadian Women Entrepreneur of the Year and the first Canadian to be awarded the prestigious AICI International Civility Star Award.

Lew is a 12-time published author and national columnist who is frequently called upon for expert advice. She has worked with organizations large and small all over the world.

Lew takes the view that “civility is its own reward”. She encourages her team and clients to focus on the social capital outputs, trust, and other intangible benefits that building social intelligence and culturally-competent communication consistently deliver. Lew is a graduate of McGill University, a member of the training team at Manitoba Tourism Education Council, Distance Faculty at Georgetown University, past facilitator for Train Canada Corporation, and long-term faculty with the Canadian Management Center in Toronto, Canada. Additional credentials included Certified Culture Coach®, Master Certified Civility Trainer, Language Benchmarks Assessor, High Style® Image Coach, Essential Skills Practitioner, one of only 8 Master Certified Civility trainers in the world.

Lew is also founder and Executive Director of the Canadian Center for Cultural Competence, Chair of the Every Girl Can Canada Initiative, CEO of In Good Company Etiquette Academy Franchise Group, Owner of Propriety Publishing, and Founder of the Macaroni and Please Manners at School program. Lew volunteers as Executive Director of The Civility Center, mentor for The Etiquette House, and President of the International Civility Trainers’ Consortium.

Contact with questions.