Civility starts with you and you can be a Civility Champion.

The first step is learning about civility.

For example, many people think that civility is just about being kind or practicing good manners. Civility is much more than that. It is a teachable, learnable skill that can have a significant impact on the quality of our relationships, careers, politics, and more.

Once you understand how civility impacts us every day…from preventing schoolyard bullying to fostering world peace…you can be an Ambassador for the core values that civility represents.

The course offers general insights, definitions, tools, supports, and resources that you can use in your home, school, community, or workplace to start the conversation about civility.

The core concepts reviewed in the course have broad application and would be of interest to civil-minded people from all around the world.

The course is 4 hours. Does not need to be completed in one sitting. 


Dr. Lewena Bayer

Your Instructor

Dr. Lewena Bayer (MCCT, ESP, CICC, HON. DOCTORATE) is an author, speaker, entrepreneur and the world’s foremost expert on civility. Many years ago, she made a personal and professional commitment to choose civility every day. For 22 years Dr. Lewena Bayer (hon.) has been internationally recognized as a leading civility expert.

“In choosing civility, people find their best self, and in doing so, they experience the grace, courage, generosity, humanity, and humility that civility engenders.” - Lew Bayer

Civility Training Overview

By Civility Experts Affiliate Malaysia


Jacqueline Moore

Your Moderator

“Kindness is the heart of Civility. It is the expression of an urging in our hearts to be present and to help another or others…”, this according to Jacqueline Moore, Founder and President of the Power & Light Company, LLC, providing leadership development, strategic planning, project management, coaching, training, and nonprofit capacity-building to domestic and international clients in varied sectors. Jacqueline is also the Bus Dev Director USA, for Civility Experts Worldwide, on the Board for Civility Center, and a Master Certified Civility Practitioner

This course covers:

The Level 1 certificate course is 8 short modules. Each module is about 30 minutes and you can complete the course in an estimated 4 hours.

  • Be a civility ambassador

  • Civility starts with you

  • Civility starts at home

  • Civility at school

  • Civility in the community

  • Civility in politics

  • Civility at work

  • Civility around the world

Upon completion of the course, you are eligible to receive a Civility Ambassador Program Level 1 Graduate Certificate.

NOTE: This course serves as a prerequisite for the Certified Civility at Work Trainer Certification Program, the Social Competence Trainer Program, the Certified Culture Coach Certification, The Golden Rule Civility Statesman Certificate and the Peace and Civility Dialogue Practitioner Certifications. 

Anyone who takes this free course will receive 4 credit hours towards any of the programs listed above.