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The 30% Solution: How Civility at Work Increases Retention, Engagement and Profitability PRACTITIONER COURSE

How Civility at Work can Increase Retention, Engagement, and Profitability

Course curriculum

  • 1

    Introduction to the 30% Solution

    • About The 30% Solution

      FREE PREVIEW
    • Overview of The 30% Solution

      FREE PREVIEW
    • What are the components of the 30% Solution?

      FREE PREVIEW
    • Are you looking to add a revenue stream to your portfolio? Why not become a 30% Solution - Civility at Work Licensee

      FREE PREVIEW
    • The 30% Introduction Video

    • Handouts for The 30% Solution Online

      FREE PREVIEW
  • 2

    Defining Civility

    • There is one key questions to ask yourself before you get started.

      FREE PREVIEW
    • Discussion- Friendly or hostile?

      FREE PREVIEW
    • Online 30% Solution Defining Civility.pdf

      FREE PREVIEW
  • 3

    The Business Case for Civility Training

    • The Business Case for Civility Training

  • 4

    Barriers to Training and the Civility Solution

    • Barriers to Training and the Civility Solution

  • 5

    Assessing Civility

    • Assessing Civility

      FREE PREVIEW
  • 6

    Introducing the Civility Competency Matrix

    • Introducing the Civility Competency Matrix

      FREE PREVIEW
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